Shipping policy

Domestic Shipping (United States) We offer free standard shipping on all orders within the United States. Orders are processed within 1–3 business days. Once shipped, you'll receive a tracking number via email.

International Shipping We ship to select countries worldwide via USPS and DHL Express. International shipping rates are calculated at checkout based on your location and order weight. Delivery times vary by destination but typically range from 7–21 business days. Customers are responsible for any applicable customs duties or import taxes.

Order Processing Orders are processed Monday through Friday, excluding public holidays. You will receive a confirmation email once your order has shipped.

Returns We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please visit our Refund Policy page for full details.

If you have any questions about your shipment, contact us at support@tidenna.com